Prices and shipping costs

The Customer accepts the price of the product as soon as he has confirmed the order. PRATIKA INTRANO reserves the right to modify the prices at any time. The price in the online shop at the time of the order is decisive. The right is reserved for incorrect prices and/or product specifications due to typing, transmission or other errors, as well as for price and/or model changes by the manufacturer.

Price Switzerland
All prices are quoted in CHF (Swiss francs). No VAT is charged.

Shipping costs Switzerland
Shipping costs are not included in the price of the item and depend on the delivery method, order value, quantity, weight and size of the product and are displayed to the customer at the end of the ordering process.

Prices abroad
For customers ordering from abroad, no VAT will be charged.

Shipping costs abroad
Import and customs duties in the country are the responsibility of the Client and PRATIKA INTRANO cannot be held responsible for the costs incurred.

Terms and conditions of payment

The customer undertakes to pay with the supported debit and credit cards indicated in the shopping basket. After the purchase, the customer will receive a confirmation of receipt of payment (receipt) by email and the order will be compiled by PRATIKA INTRANO and prepared for shipment.

Upon request of the Customer, an invoice can also be sent by mail.

The products delivered to the Customer remain the property of PRATIKA INTRANO until full payment of the purchase price. PRATIKA INTRANO has the right to make a corresponding entry in the register of retention of title.

Delivery and delivery costs

Some parts are made on receipt of the order. In this case, the delivery of the product can take up to five weeks. The Customer will be notified by email.

The delivery of the products ordered will be made by a delivery service mandated by PRATIKA INTRANO, generally within 5 to 7 working days to the delivery address indicated by the customer. PRATIKA INTRANO will do its best to keep delivery times as short as possible. The Customer has no right to terminate the contract or claim damages in case of failure to meet a specified delivery time.

If a successful delivery cannot be guaranteed due to reasons beyond PRATIKA INTRANO’s control, such as wrong delivery address, absence of the recipient, etc., PRATIKA INTRANO will not be liable for any damages. Any claim of the Customer for damages or actual compensation is totally excluded in this case.

If PRATIKA INTRANO is in default of delivery, the customer has the right to withdraw from the contract as of the 30th day after the agreed delivery date indicated or calculated according to the delivery costs in the section « Delivery and Delivery Costs ».